Privacy Policy

General AI Laboratories LLC ("Company," "we," "us," or "our") operates EZ AI Audits and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit ezaiaudits.com or use our services.

1. Information We Collect

• Contact information: Name, email address, phone number, business name, and mailing address provided through forms or our chat widget.
• Business information: Details about your business operations provided as part of our audit process.
• Usage data: IP address, browser type, pages visited, and time spent on our website, collected automatically.
• Communications: Messages and responses you send via email, SMS, phone, or web forms.

2. How We Use Your Information

• Deliver audit services and AI-generated reports
• Communicate with you about your audit, account, and follow-up recommendations
• Send SMS/text messages you have opted in to receive
• Send promotional and marketing communications (with your consent)
• Process payments and manage billing
• Improve our services and AI systems
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with service providers who assist us in operating our business (e.g., payment processors, CRM platforms, AI infrastructure providers), bound by confidentiality obligations. We may also disclose information when required by law or in connection with a business transfer.

We do not share your mobile phone number with third parties for their own marketing purposes.

4. SMS / Text Messaging

By opting in through our website, chat widget, or any web form, you consent to receive SMS/MMS messages from General AI Laboratories LLC (EZ AI Audits), including audit updates, appointment reminders, and promotional offers.

5. Cookies and Tracking

We use cookies and similar technologies to monitor website activity and improve user experience. You can instruct your browser to refuse cookies, though some portions of our website may not function properly as a result.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and enforce agreements. Business audit data may be retained for service continuity purposes.

7. Your Rights (California Residents)

Under the CCPA, California residents have the right to know what personal information we collect, request deletion, opt out of sale (we do not sell personal information), and be free from discrimination for exercising these rights. Contact us at hello@generalailaboratories.com to exercise any right.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us